Executive Summary We review some of the highest-ranking sources on software TCO to answer the question of the quality level of information on TCO. Introduction We review some of the most popular articles on software TCO to understand what is generally available to those searching on this topic. Our own site has several articles that…
Executive Summary After working with many software vendors on creating their own TCO calculation, it is curious and even shocking to see what they intend to invest in the process. Introduction Software vendors want to be able to present the case of their advantageous TCO to prospects. However, a major problem with their expectations is…
Executive Summary SAP claims that the TCO of its new products continually declines. We cover how and if this is possible. Introduction SAP makes a curious claim regarding every new version of their products — that the product reduces TCO. However, SAP never provides evidence that this is true and instead makes assertions about how…
Executive Summary SAP makes a number of grand claims regarding its TCO. We offer how to challenge SAP on their claims. Introduction SAP has a long-established pattern of misleading its customers on the TCO of SAP software. As a matter of routine, SAP will make claims of low TCO about its products that are the…
Executive Summary We explore some of the most common myths and misunderstandings around software TCO calculation. Introduction There are a large number of misunderstandings regarding TCO calculation. These misunderstandings often come from not having performed TCO estimations first hand. In this article, I will get into some of the important myths around TCO calculation. TCO…
Executive Summary There is a shortage of TCO calculation in SAP decision making. This article provides supporting information for the Brightwork Research & Analysis TCO calculators. True, but Hidden Facts About SAP TCO SAP has the highest TCO of all vendors. However, this fact is hidden from customers by not only SAP but also by…
Executive Summary There is a shortage of TCO calculation in SAP decision making. We explain why Brightwork TCO calculators are so valuable to vendors that compete with SAP. Introduction In previous articles, we have covered very little in TCO calculation used to inform IT decisions. Gee….Who Would Have an Incentive to Hide TCO? – Anonymous…
Executive Summary Credibility is critical to getting research accepted. We address the issue of our credibility in SAP. Introduction In this article, we explore our credibility in the SAP space. A Small, But Highly Efficient Research Entity While small, we have an outsized reach. We have a higher website volume than another IT research entity…
Executive Summary Can independent consultants be used to produce TCO estimates? This article is an overview of how to leverage TCO. Introduction A company that is purchasing software may use this book or other sources to develop their own TCO. Generally, however, this is not a good idea. Purchasing companies do not have the experience…
Executive Summary Brightwork Research & Analysis has observations regarding software TCO. This article is an overview of how to leverage TCO. Introduction Total cost of ownership, or TCO, is the complete cost of owning something. TCO can be rearward looking—an accounting of what a purchase actually cost. However, in most cases, a TCO analysis results…