DATA INPUT Enter the following values.
Estimated Project Complexity Less Complex More Complex How much of the application's functionality is planned to be put into service.
Customization Estimation Low to Moderate High The estimated customization of the implementation. Customization is difficult to estimate before the project begins, but is of course a critical feature of TCO. Customization differs greatly by software category. For instance, ERP systems tend to require the most customization because they offer the most generic functionality. Customization is greatly dependent upon the software selected and how well it matches the business requirements.
Multiple Instance/Region Questions Enterprise software may support a single language and region, or many languages and regions. As more complexity is added overall costs go up, while per user costs may decline.
Single Instance or Multiple Instances? Single Multiple
Continuous Improvement Questions These questions relate to improvements and adjustments made post go live.
DATA OUTPUT All Brightwork Research & Analysis TCO estimates differ in their "year of use" assumptions per software category, as various applications typically stay in companies for different lengths of time. For example, some applications, like ERP systems, have the highest lock-in, stay in longer than other applications, and be more easily switched out.
Aggregated Output Each cost category above is added the total cost of ownership which is listed below.