Executive Summary

• This article is part of our honest vendor series, which is one of the only ratings of vendors rather than applications.
• The vendor quality is critical to the decision making process as software purchases have a high long term involvement by the software vendor.

Introduction

Hamilton Grant is based in the UK and is very focused on the food and beverage industry.

Quality of Information Provided

The information provided by Hamilton Grant is of high quality.

Consulting and Support

However, our interactions with them support the fact that they are quite experienced and know their application as well as can advise how to best leverage the application. However, we do not have the broad-based information from several buyers on which to grade Hamilton Grant.

Hamilton Grant follows a remote consulting model, identical to the software vendor Demand Works and PlanetTogether, where a few number of expert consultants get the application up and working and provide guidance primarily remotely. This means the implementation costs are low, and the consulting value is high. This model is also based upon the software is easy to learn. Hamilton Grant also occasionally implements through consulting companies.

Internal Efficiency

Hamilton Grant is a small software vendor that is very focused on a particular niche, and that has a very good following in that niche. We predict that Hamilton Grant has high internal efficiency.

Innovation

Hamilton Grant has an above-average level of innovation based on an analysis of their applications.

Vendor Score