Expanding Section: The Importance of Drawing a Distinction Between S/4HANA Research from Marketing Information

Entities that release information about SAP projects are generally not interested in research or interested in releasing accurate information or following the scientific method. They are profit-seeking entities who are not bound by research rules. They have a straightforward agenda when they release information. For consulting companies and software vendors, their intent is to increase sales of implementation services or software.

Customers that agree to have filtered information released in conjunction with a consulting and company and or software vendors want to appear to be competent, and perhaps leading edge. They also are not focused on getting the truth out about implementations, and once again, they are not research entities. The decision makers that are prominently featured in the case studies will often have career-enhancing objectives in mind when they agree to share information with the media.

This means that any publicly published case study must be analyzed for whether the information is likely to be true. That is the information cannot be accepted at face value. This has really nothing to do with S/4HANA, but is a general rule when interpreting published case studies.